Shipping & Returns
All items will be shipped USPS. Shipping will come with both insurance and delivery confirmation. Shipping cost may vary depending on the weight and size of the item.
Easy Returns & Exchanges
Additionally, if you aren't happy with your order, you may return or exchange your purchase. An item can be returned for a full refund or exchanged if it meets the following criteria:
· The item was purchased from leatherbydragonfly.com;
· The item is unused and undamaged, or defective;
· You reach out to request a refund or exchange within the allowable return period (30 days from receipt). We can't accept returns or exchanges on items that are customized for you ie, custom leather apron.
DAMAGED ITEMS -- All items will be sent out in perfect condition and packed well to ensure their safe arrival to your home. If you receive an item that is damaged during shipping please contact me within 24 hours of receiving the package with photos of the damaged item or items.